Critical and crisis communication

Whether your target audience is internal or external, University Communications can help you anticipate and avoid potential crises through proper management techniques. Our staff has professionals certified in crisis communication to assist you if an unexpected event occurs.

Our team has the tools, resources and experience to effectively navigate acute and ongoing incidents. We can help share targeted information to campus, your constituent groups and our community partners.

Campus emergencies

When emergencies occur on campus, emergency notifications will be immediately sent to all students and employees through App State’s campus-wide emergency communications system to include:

  • text messaging
  • voice messaging
  • siren warning system
  • PC desktop alerts
  • email and web technologies

Students and employees who would like to receive voice and text alerts, must opt-in. Learn more about AppState-ALERTS.

The Appalachian State University Police Department (App State Police) works 24 hours a day, 7 days a week to prevent crime, solve problems and protect App State's community members and visitors. Additionally, the department aims to be a leader in innovative public safety ideas and strategies.

The Department of Environmental Health, Safety and Emergency Management (EHS&EM) works in coordination with other departments across campus to maintain a safe, healthy and prepared campus. Students, employees and campus visitors may visit App State’s Emergency Preparedness Website to learn more about campus emergency preparedness and how to stay prepared for specific types of emergencies.

Need help immediately?


Megan Hayes
Senior Associate Vice Chancellor and Chief Communications Officer

Emily Autry
Critical-Crisis Communications Specialist